Privacy Policy

1. Introduction

Welcome to Aao Ghumen ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This privacy policy explains our minimal data collection practices and how we handle information when you use our services. We believe in privacy by design and collect only what is absolutely necessary for service delivery.

2. Our Data Minimization Approach

We do not store personal data. Our approach is built on privacy and data minimization:

• Mobile Number: Used only for verification purposes during booking. Not stored permanently in our systems.
• Trip Preferences: Collected temporarily for trip planning and personalization during your session only.
• Technical Data: Basic browser information for functionality (not stored permanently).
• Session Data: Temporary data to maintain your session while using our services.

Important: All data collected is processed in real-time for service delivery and is not stored in permanent databases.

3. How We Handle Your Information

We process information temporarily and only for the following purposes:

• Mobile number verification for booking confirmation (discarded after verification)
• Trip planning and route optimization during your session
• Personalization of recommendations based on your current preferences
• Processing payments through secure third-party processors
• Providing customer support during your trip

No permanent storage: Once your trip is completed and payment is processed, all personal information is automatically purged from our systems.

4. Data Sharing and Third-Party Services

Since we don't store personal data, our sharing is extremely limited and only occurs during active service delivery:

• Payment Processors: Your payment information is processed directly by secure third-party payment gateways (we never see or store payment details)
• SMS Verification: Mobile numbers are shared with SMS service providers only for verification (immediately discarded)
• Tour Partners: Basic trip details shared with local tour operators during active bookings only

No permanent sharing: We do not sell, rent, or permanently share any personal information with third parties.

5. Data Security and Protection

Since we process data in real-time without permanent storage, our security approach focuses on:

• Encrypted connections (HTTPS) for all data transmission
• Secure, temporary processing environments
• Automatic data purging after session completion
• No permanent databases containing personal information
• Limited access to processing systems

6. Data Retention (Minimal Approach)

We practice automatic data deletion:

• Mobile numbers: Deleted immediately after verification
• Trip preferences: Cleared at the end of your session
• Payment information: Never stored (handled by payment processors)
• Session data: Automatically expires within 24 hours
• Communication logs: Kept only during active trip for support purposes

7. Your Rights and Control

Since we don't store personal data permanently, your privacy rights are naturally protected:

• Right to Access: Since data isn't stored, there's no permanent data to access
• Right to Correction: You can update preferences during your active session
• Right to Erasure: Data is automatically erased after processing
• Right to Object: You can stop using our services at any time
• Right to Portability: Not applicable as we don't store personal data
• Session Control: You can clear your session data by closing your browser

8. Cookies and Tracking

We use minimal, essential cookies only for:

• Maintaining your session while browsing
• Remembering your preferences during your visit
• Basic functionality and security

No tracking cookies: We don't use analytics, advertising, or tracking cookies. All cookies are session-based and expire when you close your browser.

9. Third-Party Services

We integrate with trusted third-party services for specific functions:

• Payment Gateways: Handle payments securely (we never see your payment details)
• SMS Services: For mobile verification only
• Maps Services: For route planning and navigation

These services have their own privacy policies. We don't control their data practices, but we choose services with strong privacy commitments.

10. Policy Updates

We may update this privacy policy to reflect changes in our minimal data practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date. Since we don't store personal data, policy changes won't affect previously collected information.

11. Contact Us

If you have any questions about our privacy-first approach or this policy, please contact us: